The Decisions You Don't Know
You're Making
“The Decisions You Don’t Know You are Making” is a scenario-based eLearning module on unconscious bias in workplace, equipping individuals with effective strategies to recognize, interrupt, and mitigate bias in everyday professional decision-making.
Audience: Leaders, managers, corporate professionals
Responsibilities: Instructional design (learning architecture, visual design, authoring)
Tools used: Articulate Rise, ChatGPT, Claude AI, Magnific, Microsoft Office
The problem
Senior leaders and managers often make significant people decisions such as promotions, nominations, and performance ratings. They are often unlikely to engage with traditional awareness-level bias training.
The Solution
After gathering data on learners and consulting the stakeholder, I adopted an eLearning Rise module for a number of reasons. It lets the audience to complete the training in a self-paced manner from home, without needing any extra office hours. A Rise module also facilitates an efficient and effective learning experience by allowing the learner to navigate easily between modules and lessons and completing the final assessment.
I used a connecting introduction that places learners in perspective by disrupting their invisible assumption about bias at work. I developed three branching scenarios that boosts learners’ awareness by replicating real-world conditions. I also ended the learning experience with scored Personal Bias Audit that creates a personalized output for learners about their bias awareness across over 80 profile combinations. This SCORM-Compliant output features:
Four moments in senior leadership where unconscious bias is most present
Evidence-based decision processes under time pressure
Strategies for identifying and challenging vague language, redirecting to criteria, and slowing high-stakes decisions
A scored personal bias audit with personalized output
Module Screenshots
